Privacy Policy (Plain-English, Readability-Optimised)

Last updated: 13 September 2025

This Privacy Policy covers Molnar Paint & Decor (“we”, “us”, “our”), our websites, and our services. We respect your privacy. This notice explains what we collect, why we collect it, how we use it, and how you can contact us.

If you use any Molnar Paint & Decor website or service, you agree to this Privacy Policy and to the terms in your Services Agreement.

If you have questions, contact us at info@molnarpaintanddecor.co.uk.

1. Who we are

Molnar Paint & Decor provides painting and decorating services. We operate in Harlow, Essex, and the surrounding areas.

Contact address:
Molnar Paint & Decor, 13 Torkildsen Way, Harlow, Essex, CM20 1AU
Email: info@molnarpaintanddecor.co.uk

2. Information we collect

We collect information that you give us or that we obtain when you use our sites and services.

2.1 Contact information

Name, email address, phone number, mailing address, website address.
We use these details to reply to enquiries, send quotes, and manage bookings.

2.2 Financial information

When you buy a product or service, you may provide a billing address and card details.
We use this data to process payments.
We do not sell or rent financial data.

2.3 Demographic information

Postcode, age, or gender (if provided).
We use aggregated, non-identifiable data to improve our services and content.

2.4 Technical information

IP address, browser type, pages viewed, referring pages, and access times.
This helps us secure our site, analyse performance, and improve features.

3. Cookies

Cookies make the site work better and help us remember your preferences.
You can disable cookies in your browser. Some features may stop working if you do.

3.1 Third-party cookies

We may use trusted partners for analytics or advertising.
They may use cookies or pixel tags to measure interest and performance.
These partners receive no data that directly identifies you (such as your name or phone number).

4. How we use your information

We use your information to:

Provide quotes, schedule jobs, and deliver services.
Communicate about bookings, invoices, and support.
Improve our websites and customer experience.
Protect our systems and prevent fraud.
Send updates you have asked for or that are relevant to your services.

We may share aggregated, non-identifiable insights with partners or researchers. These reports do not include personal identifiers.

5. Legal basis (UK GDPR)

We process your data on one or more of the following bases:

Contract: to supply quotes and services you request.
Legitimate interests: to improve our site, prevent fraud, and run our business.
Consent: for optional marketing where required.
Legal obligation: to meet tax or regulatory requirements.

6. How long we keep data

We keep personal data only as long as needed for services, business needs, or legal duties.

Contract data: for the term of the contract and a reasonable period after, to resolve disputes and meet legal obligations.
If you want more details about specific retention periods, contact us.

7. How we protect data

We use SSL/TLS to encrypt data in transit and apply administrative and technical safeguards.
No method is 100% secure, but we work to protect your information.
You also help by securing your devices and logging out on shared computers.

8. Your rights (UK GDPR)

You may have the right to:

Access your personal data.
Correct inaccurate data.
Delete data in certain cases.
Restrict or object to processing.
Port data to another provider.
Withdraw consent where we rely on consent.

To exercise these rights, email info@molnarpaintanddecor.co.uk. We will respond within the time limits set by law.

9. Sharing information

We share personal data only when needed:

With payment processors and essential service providers.
With professional advisers (e.g., accountants) under duty of confidentiality.
When the law requires it or to protect our rights.

We do not sell your personal information.

10. Limitation of liability

We are not responsible for loss, theft, alteration, or misuse of data handled by third parties under their own policies and controls.
We choose reputable providers and expect them to protect your data.

11. Changes to this policy

We may update this notice from time to time.
Material changes will appear on this page with a new “Last updated” date.

12. How to contact us

Questions or requests about this Privacy Policy:
Email: info@molnarpaintanddecor.co.uk
Post: Molnar Paint & Decor, 13 Torkildsen Way, Harlow, Essex, CM20 1AU